Frequently asked questions

Everything you might be wondering, answered calmly.

Is this an app I have to log into?

No. The Handover Folder is a system plus a set of files you own — delivered as plain Markdown, a Notion template, and an Obsidian vault. There is nothing to log into and nothing to subscribe to. Use the tool your team already lives in.

We already have a wiki. Why do we need this?

Because a wiki is a place, not a method. The Handover Folder gives you the missing structure — what a runbook should contain and in what order — and drops straight into the wiki, Notion, or repo you already have.

Will this work for our stack?

Yes. The method is tool- and stack-agnostic. A runbook is just well-organized knowledge, so it fits cloud, on-prem, Kubernetes, a pile of cron jobs, or all of the above at once.

Do you store our runbooks or credentials?

Never. The site is static and asks for nothing. Your runbooks live in your own files. And by design this is a runbook, not a secrets vault — keep credentials in a real secrets store and reference them by name.

Is this just another giant template pack?

No — and that is the point. Giant packs become shelfware the day you download them. This is a small, calm method you maintain, seeded with the exact templates worth keeping.

What if it is not for us?

Every paid product has a 30-day, no-questions guarantee. If it does not earn its place in your team’s workflow, email us and we will refund you.